Privacy Policy

1. Introduction

Welcome to Dalka.org ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dalka.org and use our services. By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Billing address
  • Payment information
  • Account credentials
  • Newsletter subscription preferences

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Geographic location (general)
  • Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, including:

  • Social media platforms
  • Marketing partners
  • Payment processors
  • Shipping carriers
  • Analytics providers

3. How We Use Your Information

We use your information for the following purposes:

3.1 Business Operations

  • Process and fulfill orders
  • Manage customer accounts
  • Provide customer service and support
  • Send order confirmations and shipping notifications
  • Process payments and prevent fraud

3.2 Marketing and Communication

  • Send newsletters and promotional emails (with your consent)
  • Personalize marketing content
  • Conduct market research and surveys
  • Improve our products and services

3.3 Legal and Security

  • Comply with legal obligations
  • Protect against fraud and abuse
  • Enforce our terms of service
  • Resolve disputes

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

  • Payment processors (Stripe, PayPal, etc.)
  • Shipping carriers (UPS, FedEx, USPS)
  • Email marketing services (Mailchimp, Klaviyo)
  • Analytics providers (Google Analytics)
  • Customer service platforms
  • Cloud storage providers

4.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes
  • Respond to government requests
  • Protect our rights and property
  • Ensure user safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure payment processing
  • Regular security audits
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

  • Access your personal information
  • Update or correct your information
  • Delete your account and data
  • Export your data
  • Opt-out of marketing communications

6.2 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [Insert Contact Information].

6.3 Cookie Management

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

  • Account information: Until account deletion
  • Order history: 7 years for tax purposes
  • Marketing data: Until you unsubscribe
  • Website analytics: 26 months

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Providing notice through our website

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

13. Specific Disclosures

13.1 Google Analytics

We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect information about your use of our website. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

13.2 Social Media

Our website may include social media features. These features may collect your IP address and set cookies. Your interactions with these features are governed by the privacy policies of the respective social media companies.

13.3 Newsletter

If you subscribe to our newsletter, we collect your email address and name. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Last Updated: 10 July 2025
Version: 1.0

This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.